A guide to your app
- Can I log in with Face ID/Touch ID?
- Can I use a screenshot of my ticket to travel?
- How do I move my account/tickets to a new phone?
- Why did I receive two One-Way tickets for my Round Trip purchase?
- Can I purchase both a transfer ticket and a regular fare ticket through the app?
- How do I activate my ticket?
- I forgot my password
- Whd do I keep getting logged out of the mobile ticketing app?
- How can I see how many tickets I have remaining on my device
- Can I deactivate a ticket?
- Can I save a credit card in the app to use for future purchases?
- I lost network connectivity. Can I still use my mobile tickets?
- How do I update my payment card information?
- Can I use my mobile ticket to make a transfer?
- Why can't I activate my weekend pass?
- I am visually impaired. Does the app support VoiceOver and other accessibility functions?
- Can more than one person use a mobile ticket?
- I can't activate my multi-use ticket since it was first scanned
- How can I get a receipt of my ticket purchase?
- Can I see the history of tickets that I have purchased?
- Can I purchase a ticket in advance of the day of travel?
- After I buy a ticket, how long before I need to use it?
- I can't see my tickets
- Splitting a fare between two cards
- Can I purchase a ticket on behalf of a guest travelling with me?
- When boarding, should I show the barcode or the tri-color bar?
- How do I see the schedule for my route?
- When are monthly tickets available for purchase?
- I am travelling with my family. Can I purchase tickets for everyone in my group?
- How do I scan my mobile ticket using the onboard validator?