My credit card shows a charge for a ticket I did not purchase

If you believe there has been a fraudulent charge to your account, contact your bank or credit card company. 

If you believe your mobile ticketing account may have been compromised, please:

1. Change your password
2. Contact Customer Service

For information on how to get help, check Who to contact.

You may be asked to provide your application ID (app ID).  To find your app ID:

1. From the Help screen, tap Application Information
2. Scroll down to locate your app ID